Ewon Cloud Services

The Ewon Cloud Services, called Talk2m, is the Ewon solution connecting you - wherever your are - to your factory.

Talk2m acts as a bridge that allows your factory - especially the machines in this factory - and your computer, mobile device or monitoring system to be interconnected.

Talk2m fully integrates IT security standards by enabling Internet tunneling between the user and the remote machine(s) without requiring any modifications to the security settings of your IT network.

Talk2m VPN tunnels are initiated by your Ewon device and are based only on outbound connections. There are no incoming connections!

On one side, the Ewon device establishes a secure VPN connection to a Talk2m cloud server using a UDP (1194) or TCP (443) port, thereby passing through the firewall and proxy server.

On the other side, the user establishes a secure connection (VPN or HTTPS) to the Talk2m cloud server which then acts as a relay to interconnect the two connections: the one from the Ewon device to the one from the user.

Connect to your Ewon device

If you want to connect remotely to your on-site devices using Talk2m VPN tunnels, you will need to use one of the Talk2m applications on your computer / mobile device.

(This supposes your Ewon device is remote access ready. If not, please refer to the configuration steps of your Ewon device.)

eCatcheR

The Talk2m software responsible of the Talk2m account management such as Cosy/Flexy devices management, user permissions and accounting. It also allows the remote connection to your devices in a secure environment as well as monitoring devices through KPIs.

There is also a mobile app available which focus is on the remote access feature (no account or devices management).

More info on Ecatcher

M2web platform

M2web is a web-browser based platform allowing secure remote access to Ewon Cosy or Ewon Flexy - and machines behind it - connected to Talk2m.

You will be able to display your HMI, camera, the KPIs of your Ewon Flexy and so easily get instant information about the health, performance or targeted key values of all their connected machines.

More info on M2web

Talk2M Connection Checker

The Talk2m connection checker is a useful tool that helps identify potential Talk2m connection issues when using Ecatcher or installing an Ewon Cosy or Flexy on a network.

The connection checker delivers a detailed report of your network configuration and its compatibility towards Talk2m.

More info on Talk2m Connection Checker

Talk2M Visualization

Visualize your machine historical data through a ready-to-use and customizable dashboard.
Offer your customers advanced proactive support:
leverage alarms & data trends to fix issues even before your customers have detected them!

More info on Talk2m Visualization

Talk2m Plans

To benefit from the Ewon Cloud Services, you need a Talk2m account.

There are two different types of Talk2m account:

Talk2m free

Talk2m free is our most basic plan. It lets you register an unlimited number of devices and users, but allows only one VPN connection at a time.

It also sets traffic limits, i.e. max. 3 GB VPN traffic/month and max. 5 million datapoints/month. Once this limit is exceeded, the account is capped until the end of the month.

The main limitation of Talk2m free is that it is linked to the registration of at least one new Ewon device every 12 months in Ecatcher. When 12 months have passed since your last Ewon device was registered, your access to Talk2m free is suspended.

You must then register a new Ewon device in Ecatcher or take out a Talk2m light or Talk2m pro subscription to unlock your account.

Find out more about Talk2m plans.

Check the Talk2m free account

Talk2m light

Talk2m light is our intermediate plan. It lets you register an unlimited number of devices and users, and allows 2 VPN connection at a time.

With regards to traffic limits, it allows i.e. max. 5 GB VPN traffic/month and max. 7 million datapoints/month. Once this limit is exceeded, the account is capped until the end of the month.

Do you need more? Our Talk2m pro ultimate plan will meet all your requirements.

Find out more about Talk2m plans.

Check the Talk2m light account

Talk2m pro

The pro account is the upgrade of the free and light plans. It is essential if you want to perform advanced configuration such as segregation between users and/or devices, allow access based on protocol / ports / devices, or increase the number of simultaneous connections.

Compared with Talk2m free and Talk2m light, the advantage of Talk2m pro is that this plan allows you to exceed the quotas included.

Once this initial limit has been reached, you can buy more. This allows you to add more simultaneous connections, VPN traffic and mailbox downloads. This surplus will be deducted from your credit.

The upgrade to a pro account must be requested through your Ewon distributor.

Check the Talk2m pro account

Want to know more about Talk2m?

eLearning

You have the possibility to learn everything - the basics but also the advanced settings - on your Talk2m Free+ / PRO account through our how-to videos on the HMS Academy platform.

eLearning for Free+ eLearning for PRO

Documentation

Find a list of all technical documents useful to learn more about your Ewon device works and its interactions with other devices / situations / concepts.

Check all the technical documents

Troubleshooting

If you are encountering an error or need details on a specific event from the logs, the troubleshooting section is the right place to search for an answer.

Check the troubleshooting items